A list of notable WorkRoll features is below. Host WorkRoll yourself (installation is quick and easy), or have WorkRoll.com handle your hosting Fully web-based; all administration and use is via a web browser For self-hosted installations, Windows users have the option of installing WorkRoll with a Windows-executable installer program; this program also installs an application server automatically. Users of any operating system may self-host WorkRoll as a self-contained J2EE "web application" Tracks issues by status ("open," "resolved," "closed") Tracks issues by priority ("very low," "low," "normal," "high," and "emergency") Tracks issues assigned to and by specific users Creates projects and assigns specific issues to them Allows certain users access only to certain projects, or to have read-only access (these users can view but not change lists of WorkRoll issues). Manages website or software feedback from users who do not have WorkRoll accounts (read about external feedback for details) For software developers, creates instances (e.g., "John's development environment," "production instance," etc.) and associates issues with them Creates versions (e.g., "2.1 beta," "2.1," "2.2," etc.) and associates issues with them Assigns due-dates and -times to issues Allows up to five file attachments for each issue Allows up to five URLs to be associated with each issue Provides descriptions for each issue, optionally associating URLs and file attachments with descriptions as needed Provides for the addition of time-stamped comments about individual issues Sorts issue lists by status, priority, version, project, instance, assigning user, assigned-to user, opened-date, due date, description, or database ID Filters issue lists by status, priority, version, project, instance, assigning user, assigned-to user, opened-date, due date, or database ID (e.g. view only "emergency" issues, or issues due this week) Imports issues from other applications or databases (WorkRoll imports in tab-delimited-text format); import functionality includes a robust format-error-reporting interface that tells the user exactly what must be changed before a can may be imported successfully (e.g. "Line 436: '12-03-003' is not a valid date") Exports issues to other applications (such as spreadsheets) or databases (WorkRoll imports and exports in tab-delimited-text format); export formats are partially customizeable (such as the format of dates, whether or not a header row is exported, etc.) Generates printer-friendly lists of issues, with user control over orientation (portrait or landscape), font size, and other options Generates summaries of individual users and projects Allows for tiered access (users can have "administrator" privileges or not; non-"administrator" users can have read-only permissions, or full permissions to change, edit, and delete issues) Reminds users of forgotten passwords based on a "secret question" Notifies users (at the assigning user's option) via e-mail of newly assigned issues, and of changes to existing issues Optionally attaches "iCalendar" files to these notifications (iCalendar files when double-clicked become appointments in calendar programs such as Microsoft Outlook, Lotus Notes, and iCal) Reminds users (at the assigned-to user's option) of impending and missed deadlines Allows for customization of emails sent to users (the subject lines of these emails, as well as the email signatures that appear at the bottom of them, are customizeable). No database needed; WorkRoll contains its own. This means no database-server issues, and it also means that WorkRoll as a whole has a much smaller "footprint" than a traditional database-driven Java appication. Provides a full help system in a desktop-application-style help window Provides easy access to web-mail-based technical support from WorkRoll.com, as well as telephone email support via a toll-free number Allows a free self-hosted, 30-day, full-functionality, trial period

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